In order to enable us to access your system, you will have been given a 6-digit PIN number by CATSS support. Please only continue if you have been directed to by CATSS support.
With the 6 digit code entered, click on ‘Connect to CATSS Support’ to download a LogMeInRescue file that you will need to run.
The following notes will help show you how to find and run the downloaded file in 3 popular web browsers:
If you can’t see the Downloads list, click on the ‘dots’ button, top right of the window, and select ‘Downloads’ from the list.
If you can’t see the file here, click on the ‘dots’ button, top right of the Chrome window, and select ‘Downloads’ from the list.