One upfront affordable cost, with no hidden charges or extras

As CT operators ourselves, we fully understand the pressures on your budget and the need to avoid open-ended and unexpected costs. That’s why CATSS is offered on a fixed yearly licence with no additional annual charges. So you know before you start using it exactly how much you’ll pay, regardless of the number of journeys booked with you.

Set up and training

Installing and configuring CATSS on your system takes four days. This includes:

  • Initial Setup package includes installation of CATSS software on the server and each networked work station
  • Import of existing data from a compatible source
  • Training of key personnel (maximum of three people).

The cost for this, as given below, does not include expenses (travel, subsistence and accommodation), which are charged at cost and can be quoted in advance.

If you’re part of a larger organisations and need to train more than three people we may require additional days and we’ll agree the cost with you in advance.

Please also allow one additional day if you require KITTENS or the Sage/Xero accounts link.

Service desk support

Our costs include year round support via a national rate telephone line, interactive live support system, remote login, telephone contact plus all updates issued during the licence period.

Further on-site training

We’ve made CATSS easy to use and understand. But additional training is available at a cost of £910 per day (£455 for charities) plus expenses, for one trainer. Off site work including customised reports, server moves, enhancements etc is charged at £200 per hour (£100 for charities).

All prices shown are effective from 1 st February 2024 until 31st January 2025 and are subject to VAT at the standard rate.

Calculate your licencing fees

Organisation type
Number of users (see *)
Accounts link required
KITTENS required
Set up & installation (year 1 only)
Standard set up, installation & training (up to 3 users)** £0.00
Total year 1 cost for your organisation: £0.00
Annual cost for subsequent years: £0.00

All prices shown are effective from 1st February 2024 until 31st January 2025 and are subject to VAT at the standard rate.

* This is the number of users that can be logged on to CATSS at the same time. There is no limit to the number of registered users.

** Travel, subsistence and accommodation expenses will be charged at cost in addition. If you require training for more than 3 people, please contact us for a quote.

CATSS is easy to learn, with excellent software and support. The Reporting, Mapping and Manager/views are especially useful. It’s vastly improved our service and I’ve recommended CATSS to others.

Lloyd Parry, AT West

If you have any questions about the suitability of your system, give us a call:

Call 0300 302 1234
Or email